Last updated: 16 May 2026 | Effective from: 16 May 2026
These Terms and Conditions ("Terms") form a legally binding agreement between you ("you", "your", "User", "Customer") and Ionel Viorel trading as Addlify, a sole trader registered in the United Kingdom ("we", "us", "our", "Addlify"). Our trading address is Droitwich, WR9 9EZ, United Kingdom. Contact: legal@addlify.uk.
Addlify also trades as Addlify Finance, Addlify Medic and IT Solutions VIP. By using addlify.uk or buying any of our add-ins, templates or related digital products (the "Products"), you confirm you have read, understood and accepted these Terms in full.
You must be at least 18 and have legal capacity to contract. Keep your credentials confidential and notify us immediately at legal@addlify.uk of unauthorised use. We may refuse, suspend or cancel any Order or account at our discretion (fraud, breach, abuse).
Prices and listings are an invitation to treat. The Contract is formed only when we send you an order confirmation with the licence key/download link. Until then we may decline your Order without giving reasons; declined Orders are refunded in full.
We sell digital add-ins for Microsoft Excel and Word, supplied as downloadable files and/or activation keys. We make reasonable efforts to ensure descriptions are accurate but do not guarantee compatibility with versions, builds, or third-party tools that are not listed on the Product page. We may update, modify or replace any Product for security, performance, regulatory or operational reasons.
Prices are stated in GBP, EUR or USD as shown on the Product page. UK VAT is added when we cross the UK VAT registration threshold. For B2C digital sales to consumers in the EU, destination-country VAT is added in accordance with EU rules and accounted for via the non-Union OSS scheme. Payment is taken at the point of Order through Stripe and/or PayPal. We do not store full card numbers, expiry or CVV.
If a payment is reversed, charged-back or fails, your access to the Product may be suspended and we may pursue you for the unpaid amount plus reasonable recovery costs.
Paid subscriptions renew automatically at the end of each billing cycle (monthly or annual, as selected at checkout) at the price then in force on your plan, charged to the payment method on file. The renewal date is the same calendar day each cycle (with the usual month-end rollover where the day does not exist, e.g. a 31st renewal in February).
You may cancel auto-renewal at any time from your account dashboard or by emailing legal@addlify.uk; the cancellation takes effect at the end of the current paid period and you retain access until then. We do not pro-rate refunds for partial periods after auto-renewal except where statutory rights apply.
Pre-renewal reminders. In line with the UK Digital Markets, Competition and Consumers Act 2024 and the Subscription Contracts (Consumer Rights) Regulations 2025, and Romanian OUG 38/2024 transposing Directive (EU) 2019/2161, we will send a renewal reminder to your registered email address at least 14 days before each renewal for monthly subscriptions and at least 30 days before each renewal for annual subscriptions, restating the price, the next charge date, and a one-click cancel link. If you do not wish to be charged for the next period, cancel before the renewal date.
We may change the recurring price of an active subscription with at least 30 days' prior notice sent to your registered email address. The notice will state the new price, the date it takes effect, and the date by which you must cancel to avoid the new price. If you do not cancel before the stated date, the new price applies from the next renewal. Price changes never apply retroactively to a billing period already paid, and never to one-time add-ons (e-Factura credits, Cabinet seats) already purchased.
Prices for new Orders may be changed at any time without notice; the price displayed at checkout is the price you pay for that Order.
Digital Products are delivered electronically by download link, licence key and/or account access. Delivery is normally immediate after payment is confirmed; in some cases up to 24 hours due to anti-fraud checks. If you have not received your link/key within 24 hours, contact legal@addlify.uk.
If withdrawal still applies (supply not yet begun), email us within 14 days of the day after the Contract was formed; we refund within 14 days using the same payment method.
Statutory remedies under the UK Consumer Rights Act 2015 (sections 33–47) and equivalent EU law for faulty/mis-described/unsatisfactory content are unaffected. See our Refund Policy.
Business Users have no right of withdrawal; refunds are at our discretion except where required by law.
Add-ins are licensed, not sold. You receive a non-exclusive, non-transferable, revocable licence as set out in the EULA. You must not copy, modify, reverse-engineer, sublicense, sell, share or use the Add-ins to develop a competing product, or bypass any licence-key or anti-tampering mechanism, except as permitted by mandatory law.
All IP rights in the Website, Products, source code, branding, designs, screenshots, text and graphics are owned by us or our licensors. Microsoft, Excel, Word, Office and related marks are trademarks of Microsoft Corporation. We are not affiliated with, endorsed by or sponsored by Microsoft. Addlify is an independent software vendor and is not affiliated with, endorsed by, certified by or sponsored by HM Revenue & Customs (HMRC), the Romanian tax authority (ANAF), or any other tax authority or government body. References to "Making Tax Digital", "HMRC", "ANAF", "SPV", "SAF-T" and "e-Factura" are used for descriptive and interoperability purposes only.
You must not use the Website or Products to: breach applicable laws; infringe third-party rights; introduce malware; gain unauthorised access; or scrape content with automated systems.
To ensure fair use and service stability, daily caps apply to e-Invoice (e-Factura) submissions to ANAF SPV. Counters reset at 00:00 server time. Current caps per plan:
An additional anti-abuse rate limit of 100 submissions per hour per licence applies to all plans. We may adjust these limits with reasonable notice; existing purchases keep the limits stated at the time of purchase for the current billing cycle.
You may purchase one-time add-ons in addition to or independent of a subscription:
One-time add-ons are non-refundable once activated/credited, except where statutory rights apply (see clause 8 and the Refund Policy).
We warrant the Add-ins will be of satisfactory quality, fit for common purpose, and as described, in line with the UK Consumer Rights Act 2015 and equivalent EU law. Subject to that, the Website and Products are provided "as is" / "as available". We do not guarantee uninterrupted or error-free operation, or compatibility with every Office configuration. You are responsible for backing up your data, antivirus, and lawful use.
The Add-ins help you prepare and transmit tax filings and related data to government systems, including HM Revenue & Customs (HMRC) and the Romanian tax authority (ANAF). For every such filing or submission:
This clause does not affect liability that cannot be excluded by law, or a Consumer's mandatory statutory rights, and is read together with clause 13 (Limitation of liability).
We aim for a monthly availability target of 99.5% for the Addlify licensing and API services, measured per calendar month and excluding: (a) scheduled maintenance announced in advance; (b) downtime, throttling, rejections or outages of third-party government systems (HMRC Making Tax Digital, ANAF SPV), payment processors, or hosting and CDN providers; (c) force-majeure events; and (d) issues caused by your own configuration, network or Office environment. This 99.5% figure is a service target, not a contractual guarantee or a service-level agreement carrying credits or penalties, unless a separate written SLA has been agreed for an Enterprise plan. Statutory rights of Consumers are unaffected.
If you hold a Cabinet (multi-user) plan, the person who creates and manages the licence acts as the account administrator. As administrator you warrant that: (a) you have authority to bind, and to accept these Terms and the EULA on behalf of, the firm or organisation and every sub-user you add; (b) you will make these Terms, the EULA and the Privacy Policy available to each sub-user before granting them access; and (c) you are responsible for adding and removing sub-users, for their use of the Add-ins, and for the accuracy of any filing they prepare or submit. The administrator and the organisation are jointly and severally liable for all activity carried out under the Cabinet licence and its sub-user seats.
If you use the Add-ins to file on behalf of clients — for example as an accountant, bookkeeper or tax agent — you additionally warrant that: (a) you hold a valid HMRC agent authorisation (such as a 64-8 authorisation or a digital agent authorisation via your HMRC Agent Services Account) for each client and each tax for which you file, or, for ANAF, an equivalent valid mandate or empowerment; (b) each such authorisation is current and has not been revoked; and (c) you have your client's instruction for each submission. You agree to indemnify and hold Addlify harmless against any claim brought by a client, by HMRC or by ANAF arising from a filing you made without valid authorisation. This is in addition to the indemnity in clause 14.
The Add-ins and Website include a feature to look up Romanian company and VAT-payer data by CIF/CUI. This feature queries the ANAF public web service only. It does not query the EU VIES system and does not validate VAT numbers issued in other EU member states. Results reflect ANAF data at the time of the query and may be incomplete or out of date. You remain responsible for independently verifying any company or VAT status — including EU cross-border VAT validity through VIES — before relying on it for invoicing, tax treatment or contractual decisions.
Nothing limits liability for: death/personal injury caused by our negligence; fraud; or any liability that cannot be limited by law (including Consumers' statutory rights).
Otherwise, to the maximum extent permitted: we are not liable for indirect/consequential losses, loss of profits, revenue, business, data or goodwill. Our total aggregate liability per claim is capped at the greater of (i) the price you paid in the 12 months before the claim or (ii) GBP 100.
To make a claim under this section, you must: (a) notify us in writing at legal@addlify.uk within 30 days of becoming aware of the issue; (b) describe the issue and provide supporting evidence, including any relevant HMRC or ANAF correspondence; and (c) give us reasonable access to investigate. We are liable only where you demonstrate that the loss was caused directly by a defect in the Add-ins attributable to us, and not by the data you entered, your own errors or omissions, your decisions, or your failure to review a filing before authorising it. We may rely on our audit logs — including records of the data submitted, the previews shown to you, the dates and times of each action, and the confirmations and acknowledgments you ticked — as evidence. Where you cannot substantiate the claim, or the loss is attributable to your data or decisions, no liability arises. Nothing in this clause affects rights that cannot be limited by law.
As a Business User, you agree to indemnify, defend and hold harmless Addlify, its founder Ionel Viorel, and its representatives, agents and contractors, from and against any and all claims, damages, liabilities, losses, costs and expenses (including reasonable legal fees) arising from or connected with:
This indemnity does not apply to Consumers; a Consumer's liability is limited to what is permitted by the Consumer Rights Act 2015 and the Unfair Contract Terms Act 1977. We will notify you without undue delay of any claim covered by this indemnity and will not settle it without your prior consent, such consent not to be unreasonably withheld or delayed.
We process personal data under our Privacy Policy and Cookie Policy. We are registered with the UK Information Commissioner's Office (ICO) under registration number ZC141977. Our EU representative under Article 27 GDPR is EU Rep (BizLegal Limited), 27 Cork Road, Midleton, Co. Cork, Ireland (Company number 635921). Contact: https://eurep.ie.
We may suspend or terminate access for material breach, legal requirement, suspected fraud, or product discontinuation. Termination does not affect rights accrued before. Clauses 9, 10, 12, 13, 14, 17 and 19 survive.
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that Consumers may rely on mandatory consumer protection rules of their place of residence and bring proceedings in the courts of their habitual residence pursuant to Regulation (EU) 1215/2012 (Brussels I bis), Articles 17–19. The EU online dispute resolution platform was discontinued on 20 July 2025 by Regulation (EU) 2024/3228; EU Consumers may instead use national alternative dispute resolution bodies (e.g. SAL/ANPC in Romania).
The Partner Program lets approved third parties ("Partners") promote Addlify in exchange for a commission on referred sales. Application via addlify.uk/partners/apply.html; approval is at our sole discretion. The summary below is the binding clause; the full standalone Partner Program Agreement expands on commission mechanics, KYC/AML, tax obligations and termination — Partners are bound by both.
Partners must (a) be at least 18, (b) provide accurate identification & payout details, (c) not be a current employee or contractor of Addlify, (d) comply with applicable law in their jurisdiction (including disclosure of paid relationships per ASA / FTC / EU Directive 2005/29/EC rules). We may reject or terminate any Partner for any reason without owing past or future commission beyond amounts already earned and unpaid.
Approved Partners earn 40% of each successful payment made by a Customer they referred, for 12 months (365 days) from the Customer's first payment. After 365 days, the conversion expires and no further commission accrues, even if the Customer remains active. Commission percentages may be set individually per Partner; the published rate is the default for new approvals. Commission is calculated on net payment received by Addlify (excluding taxes, refunds, chargebacks).
Attribution uses a cookie (addlify_partner) saved only if the visitor explicitly accepts the consent banner. Cookie lifetime: 90 days from accept. Without consent, no attribution occurs and no commission is owed for that visitor — even if they later purchase. Attribution is locked at the Customer's first payment (Stripe Checkout Session metadata).
Commissions are aggregated quarterly (end of March, June, September, December). Minimum payout: £40. Balances below the minimum carry forward. Payouts are made via bank transfer, PayPal or Revolut as configured by the Partner in their dashboard. Partner is responsible for the accuracy of payout details — payments sent to incorrect details are not refundable by Addlify. Partner is responsible for declaring commission income and paying applicable taxes in their jurisdiction; Addlify does not withhold tax.
To protect against refunds and chargebacks, each commission goes through a 30-day hold period starting from the Customer's payment date. During this period the commission has status pending and is not eligible for payout. After 30 days, if the underlying payment has not been refunded or charged back, the commission is automatically upgraded to status approved and becomes eligible for the next payout. Commissions still in hold at the time of a payout run are excluded and carry forward. Addlify may extend the hold period for individual transactions where additional fraud review is required, with notice to the Partner.
If a Customer's payment is refunded, charged back, or otherwise reversed, the corresponding commission is clawed back from the Partner's next payout (or invoiced if no positive balance exists). Refunds occurring after a payout has been sent create a negative balance to be offset against future commissions.
We may suspend or terminate a Partner account for breach of these Terms, suspected fraud, low quality of referrals, or business reasons. On termination: (a) commissions earned and not clawed back remain payable at the next regular payout date, (b) tracking is disabled and no new conversions accrue, (c) accrued conversions in their 12-month window continue to generate commission unless termination is for fraud (then forfeited).
We may amend commission rate, payout minimum, cookie window, conversion window, or any other Partner Program term for new conversions on a forward-looking basis with at least 30 days' notice via email and dashboard. Conversions already attributed remain subject to the terms in force at the time of attribution.
We may amend these Terms to reflect law changes or business practice. The "Last updated" date reflects the most recent change. The version in force at the time of your Order applies to that Contract. Continued use after a change is published constitutes acceptance for future Orders. For material changes that affect your rights or obligations, we will give you at least 30 days' notice by email to the address on your licence before the change takes effect; if you do not agree, you may cancel before the change becomes effective. Minor changes and changes required by law may take effect immediately.
Entire agreement. These Terms, the EULA, Privacy Policy, Cookie Policy and Refund Policy constitute the entire agreement.
Severability. Invalid provisions are severed; the rest remains in force.
Assignment. You may not assign without our consent; we may assign to a successor or affiliate.
Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including but not limited to: downtime, throttling, scheduled maintenance, rejections, API changes or outages of third-party government systems (HMRC Making Tax Digital, ANAF SPV); the Microsoft Office Add-in platform; payment processors (Stripe); hosting, DNS or CDN providers; cyber-attacks or denial-of-service; and acts of government, war, civil unrest or natural disaster.
Third-party rights. No rights under the Contracts (Rights of Third Parties) Act 1999.
Email: legal@addlify.uk · Address: Droitwich, WR9 9EZ, United Kingdom · Website: addlify.uk.
We acknowledge complaints within 5 working days and aim to resolve within 30 days. UK consumers may escalate to UK ADR providers; EU consumers (including in Romania) may contact their national alternative dispute resolution body — for Romania: ANPC and SAL (sal.ro).